Membership Terms
1. About these terms
1.1. These membership terms and conditions (“Membership Terms”) are provided to you by MTHD Project Limited, a company registered in England and Wales under company registration number 12710392, with registered office is at 25 Hanover Square, London, England, W1S 1JF (“we”, “us” or “our”).
1.2. These Membership Terms apply to you where you agree to become a member of our club (at 133-137 Westbourne Grove) (“The Method”), and the Membership Terms set out the terms and conditions of your membership.
1.3. In addition to these Membership Terms, your membership at The Method will also be governed by:
1.3.1. The Method Rules, which can be found here: Club Rules; and
1.3.2.the T&Cs, which can be found here: T&Cs
You should read these Membership Terms, The Method Rules, and the T&Cs carefully before agreeing to become a member of The Method to make sure you understand and agree to them. The Membership Terms, The Method Rules, and the T&Cs together form the contract between us and you.
2. How to contact us
2.1. If you have any questions about these Membership Terms, please contact membership@themethod.com.
3. Information we give you
3.1. By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made. We will provide you with this key information during the process of signing up to our membership, and once we have accepted your membership application we will confirm the key information to you in writing in the Confirmation Email.
3.2. The key information we give you by law forms part of these T&Cs as though it is set out in full here.
3.3. If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it. We will make changes without your consent to comply with changes in legal or regulatory requirements, or to make minor technical adjustments to our memberships which do not affect your use of the membership.
4. Your privacy and personal information
4.1. Our Privacy Policy is available at https://themethod.com/privacy-policy.
4.2. Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.
5. Taking out a membership from our website.
5.1. Membership to The Method is by invitation only. If you are interested in becoming a member, you must first register your interest with us online, which can be done by visiting our website and filling in the membership application form. If you need any assistance with this, please contact us using the contact details in section 2.
5.2. Following this, you may be sent a sales brochure and/or invited to meet our membership team at The Method. Please note that registering your interest does not guarantee that you will be invited to apply for membership.
If your membership application is approved, we will send you a link via our booking platform which will allow you create your membership. Once you create your membership, you will be sent a membership confirmation email (“Confirmation Email”). At this point, a legally binding contract will be in place between you and us.
5.3. If you are under the age of 18, you may not take out a membership. However, you may attend The Method under the supervision of an adult member.
6. Membership benefits and details
6.1. The benefits you will receive through your membership (“Membership Benefits”) can be found below in Appendix 1.
6.2. When you become a member, you will be required to pay a joining fee. The amount of the joining fee will be set out in our sales brochure, and it will also be confirmed in the Confirmation Email.
6.3. Your membership will start on the date set out in the Confirmation Email (“Membership Start Date”), unless otherwise agreed with us in writing. Memberships are for a fixed term of 12 months, payable in monthly instalments in advance. Unless terminated earlier in accordance with these Membership Terms, at the end of the initial 12-month term your membership will automatically continue on a rolling monthly basis, renewing for successive one-month periods (the date of each monthly renewal being the “Auto-Renewal Date”), until cancelled by either party in accordance with these Membership Terms.
6.4. Our opening times will be specified on our Website.
7. Your right to change your mind and cancel (cooling off period) and effects of the cooling off period
7.1. You have the right to cancel this contract within 14 days after we have sent you the Confirmation Email without giving any reasons (“Cooling Off Period”). If you exercise your right to cancel your membership during the Cooling Off Period, we will refund you with the joining fee and any membership fees you have paid. However, if you use The Method within the Cooling Off Period, we will charge you a proportion of the membership fee to cover any period of use and refund you the balance.
7.2. With respect to the rules around cancelling classes and the notice that needs to be provided, please see section 6 of the T&Cs. In addition, if your membership includes unlimited classes a late cancellation or no-show fee of £15 shall be charged to applied to the payment method linked to your membership account. This cancellation fee does not apply to reformer Pilates. In the event of cancelling reformer Pilates without the required notice or in the event that you do not show up, you will lose your credit as if you had attended the class, but you will not be charged an additional fee.
8. Payment
8.1. Your monthly membership fee will be set out on our Website and sales brochure when you sign up, and it will be confirmed to you in the Confirmation Email (“Membership Fee”).
8.2. You must make payment for your Membership Fee monthly in advance, and payment may only be made by direct debit. You will be asked to complete a direct debit authority form as part of the sign-up process.
8.3. The first membership fee payment will be taken on or around your Membership Start Date and subsequent membership payments will be taken on or around the same date each month. Whilst we will try to align these dates with your Membership Start Date and Auto-Renewal Date, these dates may be different.
8.4. We reserve the right to increase your Membership Fee from time to time. We will notify you in writing of any proposed increases at least 14 days before the start of the next Auto-Renewal Date. If you do not agree to the revised membership fee, you may terminate your membership by providing written notice to us at least 7 days’ before the next Auto-Renewal Date.
8.5. We will do all that we reasonably can to ensure that all of the information you give us when paying for the membership is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with these Membership Terms or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
9. Consequences of non-payment
9.1. If you fail to make payment of any fees due to us, we may (at our discretion), provided that we have given you a written reminder and you have failed to rectify the non-payment within 7 days of the reminder:
9.1.1. suspend your membership until all outstanding fees have been paid; or
9.1.2. cancel your membership and end our contract with you with immediate effect.
10. Terminating your membership
10.1. You may terminate your membership and end our contract with you:
10.1.1. if you give us at least 14 days’ notice before the next Auto-Renewal Date (your membership will remain active until the next Auto-Renewal Date); or
10.1.2. immediately by written notice, if we commit a serious breach of these Membership Terms (and if that breach can be remedied but is not remedied within a reasonable period after your notice specifying the breach and requesting it be fixed).
10.2. We may terminate your membership immediately and end our contract with you by written notice if:
10.2.1. you commit a serious breach of these Membership Terms; or
10.2.2. there are changes in law or regulation that make continuing our provision of the membership to you illegal or unfeasible.
10.3. On termination of your membership for any reason, you must immediately pay any outstanding fees incurred up to the termination date.
11. Suspending (‘freezing’) your membership
11.1. You may pause (or ‘freeze’) your membership for one billing period (i.e., one month), in any 12-month period, for any reason, provided that you have held your membership for at least two months. To do this, please provide us with a clear statement setting out your decision that you wish to pause your membership at least 14 days prior to your next Auto-Renewal Date. Your membership will remain active until the next Auto-Renewal Date and it will be paused for one month. For example, if you have held a membership with us for at least two months, and your membership is set to auto-renew on the 5th April and you notify us that you would like to pause your membership on 30th March, your membership will remain active until 5th April and you will not be billed until 5th May when your membership will automatically re-activate.
11.2. Without limiting our rights to terminate your membership set out in clause 10, we reserve the right to immediately suspend your membership where you breach these Membership Terms until such time as we (acting reasonably) determine that you have remedied the breach.
12. Changes to your Membership Benefits and The Method
12.1. We reserve the right to make changes to your Membership Benefits from time to time. We will give you as much notice of intended changes as is reasonably possible. If we significantly reduce your Membership Benefits, you will have the right to terminate your membership on giving us 7 days’ notice.
12.2. We reserve the right to change the location of The Method. We will give you as much notice of the intended change as is reasonably possible. If the location of The Method changes by more than 2 miles, you will have the right to terminate your membership on giving us 7 days’ notice.
13. Guests
13.1. Members will be issued with 3 The Method guest passes (“Method Pass”) per year which may be used by a nominated guest.
13.2. Guests will be set up as a temporary member for the day of their visit and they will be able to make bookings as if they were a member, subject to availability.
13.3. In addition, members will also be issued with 3 class guest passes (“Class Pass”) per month which enables members to bring a guest to a class free of charge (excluding reformer Pilates classes). The same guest may not attend the classes more than once in each 6 month period.
13.4. Guests must be accompanied by the member during their visit to The Method.
13.5. Members will be responsible for settling any payments not made by their guest at the end of the visit.
14. Contrast therapy terms
14.1. The contrast therapy area of The Method is a complimentary service for Members. Access is by appointment only in advance. You can make an appointment on our Website, by contacting us using the contact details in section 2, or by speaking to our front-of-house team. Members are given priority access to appointment times ahead of non-members.
14.2. To access the contrast therapy area, you will need to pay a £10 deposit on check-in for an access bracelet. The £10 deposit will be returned to the same payment method at the end of your visit so long as you return your access bracelet.
14.3. You may also hire headphones during your visit for a fee of £15. In the event of a deposit being charged the deposit will be returned to the same payment method at the end of your visit so long as you return the headphones.
15. Closures
15.1. We reserve the right to close The Method, or sections of The Method, on selected days for private events, during public holidays, or in exceptional circumstances which will be communicated to you with as much notice as possible.
16. Intellectual property rights
16.1. All intellectual property rights including (without limitation) any patent rights, copyright, registered design, design rights and trade mark rights in or in connection with the membership and/or any materials, designs or product information in connection with the membership (“Our IPR”) shall remain at all times vested in and owned by us or our licensors. For further information regarding Our IPR, please see our Website Terms of Use at https://themethod.com/pages/terms-and-conditions.
16.2. You must not conceal, change or remove any markings on any materials, designs or information relating to the membership, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings.
17. Limit on our responsibility to you
17.1. We are responsible for losses you suffer caused by us breaking this contract unless the loss is:
17.1.1. unexpected: it was not obvious that it would happen and nothing you said to us before we accepted your membership meant we should have expected it (so, in the law, the loss was unforeseeable).
17.1.2. caused by a delaying event outside out control: if our provision of your membership or a part thereof is delayed by an event outside of our control we will contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we will not compensate you for the delay, but if they delay is likely to be substantial, you can contact us to end the contract and receive a refund for any membership period you have paid for in advance, but not received.
17.1.3. avoidable: something you could have avoided by taking reasonable action.
17.1.4. a business loss: it relates to your use of the membership for the purposes of your trade, business, craft or profession.
18. Disclaimers
18.1. Disclaimer for participation in classes and treatments. Please understand that the physical activity required by attendance at our classes may be physically challenging and carries with it risks, such as risks of personal injury, that we cannot entirely eliminate. If at any time you feel unwell during a class, please stop the activity and notify a member of staff. In addition, please understand that you must be fit and healthy to undergo our treatments, and to attend the contrast therapy area (for example, if you have a pacemaker or are pregnant you should take medical advice before booking treatments). When attending our classes and treatments:
18.1.1. you must act responsibly and sensibly at all times;
18.1.2. you must not participate if you are under the influence of alcohol or non-prescription drugs;
18.1.3. you must follow any safety warnings or instructions displayed or given to you by a member of staff, and you must ask a member of staff for directions if you are unclear;
18.1.4. you acknowledge that we are not qualified to express an opinion that you are fit to safely participate. You must obtain professional or specialist advice from your doctor before participating, and by attending our classes and treatments you confirm that you are in good health and do not suffer from any medical conditions which may affect your participation in the session or put you at risk; and
18.1.5. if you are pregnant you acknowledge that you participate in our classes at your own risk and you will seek professional or specialist advice from your doctor before participating. Please note that we do not offer any treatments to individuals in their first trimester of pregnancy.
18.2. In the absence of any negligence or other breach of duty by us, participation in our classes is entirely at your risk.
18.3. Disclaimer for use of equipment. In relation to your use of any exercise equipment either sold by us on our Website or provided to you during a class, you are responsible for using the equipment safely and as directed. You must behave sensibly and follow any safety instructions so as not to hurt or inure yourself or others.
18.4. In the absence of any negligence or other breach of duty by us, the use of our equipment is entirely at your own risk.
18.5. Disclaimer for loss or damage to property. In relation to loss or damage to your property, in the absence of any negligence or other breach of duty by us, we are not responsible for any theft, damage, destruction or loss of your property whilst using our facilities. Whilst we will endeavour to store any lost property that is found in The Method for a period of 2 weeks and we will try to notify you if we can identify that it is your property, you remain responsible for the safe keeping of your property at all times. After this 2 week period, if we have not been contacted by you and you have not collected your lost property, we reserve the right to donate this property to a charity of our choice or to dispose of the property.
19. Other important provisions
19.1. End of the contract. If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
19.2. Severance. If a court finds any of these clauses unenforceable, the rest will continue in force. Each of the clauses of these terms operate separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses (and part clauses, where relevant) will remain in full force and effect.
19.3. Transferring this contract. We may transfer our contract with you, so that a different organisation is responsible for supplying the membership. We will inform you in writing if we intend to do this. However, you may only transfer your contract with us to someone else if we agree to this.
19.4. Third party rights. No one other than a party to this contract has any right to enforce any term of this contract.
19.5. Disputes. If you are unhappy with the membership, please contact us as soon as possible using the contact details set out at the top of this page.
19.6. Governing Law. The laws of England and Wales apply to this contract, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
19.7. Jurisdiction. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.
Appendix 1.
1. Unlimited fitness classes at The Method Club
2. Access to 2x Reformer Pilates classes at The Method Studio per month
3. 1x complimentary 30 mins 1-1 stretch therapy to be redeemed in the first two months of membership
4. Unlimited guided hot-cold therapy journey sessions at The Lab
5. 3 guest day-passes per annum with unlimited access to classes and member's lounge
6. 3 complimentary classes per month for a friend
7. Unlimited access to classes at our international locations (Paris and NYC launching soon)
8. Unlimited access to dedicated members’ lounge and bar • Priority class and treatment bookings at The Studios and The Lab
9. 10% off all therapies and treatments at The Lab
10. 10% retail discount on apparel
11. Exclusive access to members’ events and wellness workshops